Returns & Exchanges

At Isle of Wool, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused and unwashed items. If your wool product isn't the perfect fit for your home, our simple return process ensures a stress-free resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all tags remain attached and the wool is protected from moisture.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.